You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#116616 Image and Links selector does not work in 2.9.7

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Ryan on Thursday, 09 May 2024 10:41 BST

ltempest

Hello,

New J 5.1 site installed 2.9.7 when I create an article and got to Images and links tab the core functionality of the preview and select buttons are not displayed, just a simple form field.

When I disable the JCE extension they are come back again.

HELP!

Ryan

Can you post a screenshot?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan

Or send me a login? - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

ltempest

Ryan, Screenshots uploaded showing with and without the JCE component and plugins activated

Attachments

Ryan

I'm not seeing this issue in my tests. Can you send me a login? - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

ltempest

Done and sent

Ryan

Ok confirmed bug. The issue occurs when there are no other custom fields. A temporary fix is to disable conversion of Joomla Media Fields to JCE Media Fields, which I have done on your site by setting this option - https://www.joomlacontenteditor.net/support/faq/editor/revert-to-using-the-joomla-media-manager-in-intro-image-etc-2

You can still use JCE Pro in other areas.

A fix is on the way.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

funfactor

Same for Jooma 4.4.4

Thanks for your quick responses and the fix we are looking forward to!

ernienet

This issue apparently also affected the Image selector functionality of JoomDonation's Events Booking extension. as I discovered this morning. I thought it was an issue with JoomDonation, and they quickly diagnosed it to the latest JCE update.

Looking forward a fast deployment of the fix.

Thank you,
Ernie

[email protected]

I have the same, updatet 135 websites, but I don't wont to do this  temporary fix on this sites...

Attachments

Ryan

I am working on a fix now which will be available in JCE Pro 2.9.71 update later today or tomorrow.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan

Please try JCE Pro 2.9.71 Beta - https://www.joomlacontenteditor.net/downloads/editor/pro/development

If this is OK I can release the update tomorrow.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

liubov

Hello, I confirme the 2.9.71 Beta Pack is OK. JCE Media Manager came back ;p

ltempest

Yes all good for me here, thanks for your efforts.

Ryan

JCE Pro 2.9.71 is available now - https://www.joomlacontenteditor.net/downloads/editor/pro/latest

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.